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Operations Manager
Fermanian School of Business in San Diego, California
Date Posted 04/15/2020
Admin-Business And Financial Management
Employment Type Fulltime
Application Deadline Open until filled


  • Supervise Fermanian School of Business Department Assistant.

  • Collect data, monitor compliance, analyze results and prepare reports to maintain FSB’s accreditation.

  • Direct FSB assessment, including:

    • Oversee assessment management system within the FSB

    • Maintain and update assessment documents regularly

    • Coordinate Faculty assessment workshops

    • Gather data and prepare reports

    • Maintain public distribution of assessment reports

  • Support the Dean with scheduling both undergraduate and graduate FSB courses, including maintaining undergraduate and graduate academic calendars in IDB, as well as ensuring the completion of all documents necessary for the scheduling process.

  • Perform analysis of various areas of operation, including: stakeholder satisfaction results, learning outcome achievement and teaching effectiveness. Work with FSB Leadership Team to identify strengths and opportunities for improvement across all FSB programs.

  • Prepare operating budgets and maintain budget records for all FSB programs under the direction of the FSB Dean. Perform analysis on budgets throughout each fiscal year.

  • Maintain various FSB documents, databases and records, including: FSB Policies and Procedures Manual, FSB Advising Handbook, employment records, scheduling documents, faculty load schedules, pay levels, etc.

  • Coordinate hiring process for full-time faculty, including advertising, maintaining recruiting files and summarizing data, making arrangements for on-campus visits, and sending follow-up correspondence.

  • Direct the onboarding of all FSB full-time and adjunct faculty, including FSB orientation support and obtaining necessary employment documentation.

  • Create and distribute adjunct faculty contracts and coordinate payroll.

  • Process FSB student course evaluations, maintain evaluation records, perform analysis of results and provide reports to FSB Leadership.

  • Coordinate pay for faculty overloads, independent studies, honorariums, etc.

  • Review undergraduate and graduate catalogs and facilitate communications when updates are required.

  • Generate query reports and maintain appropriate faculty advising loads.

  • Participate in various committees, workshops and trainings. Provide administrative support to committees when requested.

  • Direct the application and distribution process of undergraduate scholarships within the FSB, working closely with undergraduate student financial services.

  • Maintain credit card purchasing records for FSB department cards.

  • Assist members of the Dean's Advisory Council with access to, and understanding of, the policies, programs and processes of the FSB.

  • Facilitate communications between the FSB and departments across campus (Records, Admissions, OGS, Accounting and Finance, Facilities, Public Safety, etc.)

  • Provide administrative support services to the FSB Dean.

  • Perform other duties as assigned by the Dean.



  • Minimum four years of administrative responsibilities and two years of supervisory experience.

  • Exercise considerable independent judgment to select proper course of action.

  • Ability to handle complex problems, think of and implement creative solutions.

  • Ability to supervise and direct the efforts of others in achieving program goals.

  • Advanced understanding of Excel required.

  • Proficiency with Microsoft Word, PowerPoint and G Suite required. Proficiency in Adobe Creative Cloud preferred.

  • Ability to quickly learn and assist in the implementation of new software.

  • Understanding of and commitment to the spiritual mission of the university.

  • Accuracy, attention to detail and the ability to work as a team player.

  • Strong organization skills, ability to take initiative, work independently, make decisions, and maintain confidentiality of information.

  • Competent multi-tasking skills required, including being able to maintain work flow despite frequent interruptions.

  • Excellent interpersonal skills to relate to students, faculty, staff and other members of the public with a friendly and flexible disposition.


The work is primarily sedentary and may require sitting for extended periods of time. Use of computer equipment: computer keyboard, mouse, and monitor. Ability to read documents, email and other correspondence, and reports on paper and computer monitor. Hearing and speaking to communicate effectively with others in person and by phone. Ability to stand, stoop, push, pull, and lift up to 20 lbs throughout the day.

Benefits include health, dental, tuition benefits for employee and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year.
In addition, we have many opportunities to engage with our community including staff chapel, monthly lunches and a robust wellness program.

*Please mention BusinessSchoolJobs.com to employers when applying for this job*
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260 Peachtree Street, N.W.
Suite 2200
Atlanta, GA 30303
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