Business School Jobs | Business School Job - Accounting Specialist II (Recovery Representative) at Nova Southeastern University in Fort Lauderdale, Florida

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health, welfare and its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

Job Title:

Accounting Specialist II (Recovery Representative) - 996928

Location:

Fort Lauderdale-Davie, Florida

Work Type:

Full Time with Full Benefits

Job Category:

Non-Exempt

Hiring Range:

Pay Basis:

Hourly

Subject to Grant Funding?:

Essential Job Functions:

1. Researches and analyzes outstanding student balances to ensure amounts owed to NSU are collected and to increase student retention.

2. Responds, advises, and resolves student issues and inquiries to ensure information is communicated clearly, accurately, and in a timely manner.

3. Retrieves reports and prepares student account data to submit to third party vendor to ensure maximum collection efforts.

4. Process, tracks, maintains, and reconciles student payments to ensure accurate postings of accounts and increase cash flow to the university.

5. Communicates and collaborates with third party vendors regarding former and current student issues and inquiries and collection activities to ensure the efficiency of the collection process.

6. Retrieves, reviews and process monthly statements and reports from third party vendors to ensure student payments are posted timely and update student accounts accordingly.

7. Process check requests in Ariba to ensure payments to students and third party vendors are remitted accurately and timely.

8. Assists the Manager and senior ESS administration in outreach activities (including Gap initiative) to counsel students regarding outstanding requirements and/or payment options to reduce outstanding balances and write-offs.

9. Recommends improvements to processes and systems to ensure efficient operation.

10. Responds to inquiries from University Call Center Triage calls.

11. Performs other duties as assigned.

Marginal Job Functions:

1. Travels to and participates in job related meetings, conferences and workshops.

2. Provides assistance to ESS and senior management regarding special project and assignments.

Required Knowledge, Skills, & Abilities:

1. Ability to accurately handle numbers (account reconciliations), to compute numbers mathematically, and to transcribe numbers correctly. Strong 10-key skills.

2. Proficient knowledge of MS Office, including Word, Excel, and Outlook; data entry skills; Internet research abilities.

3. Excellent verbal and written communication skills.

4. Ability to prioritize work in order to complete multiple tasks within time deadlines.

5. Excellent of customer service skills.

6. Ability to enter and verify information with accuracy.

7. Proactive, punctual, and reliable.

8. Ability to work independently.

9. Excellent organizational and time management skills.

10. Excellent conflict resolution skills.

11. Ability to maintain confidential information.

12. May need to work evenings and weekends, if necessary.

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

1. Ability to communicate effectively with others.

2. Ability to work cooperatively with colleagues and supervisory staff at all levels.

3. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.

4. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils and computer keyboards.

Job Requirements:

Required Certifications/Licensures:

Required Education:

Associate's Degree or 60 College credits

Major (if required):

Required Experience:

1. One (1) year of financial related work experience in an office environment.

2. One (1) year of customer service experience working with the public.

Preferred Qualifications:

1. Bachelor's Degree.

2. Minimum of two (2) years of financial related work experience in an office environment.

3. Work experience in student accounting systems.

4. Minimum one (1) year work experience in loan/banking industry.

5. Experience working in collections or related field.

6. Experience working in an academic institution, preferably in higher education.

7. Experience in Banner and other NSU software system.

Is this a safety sensitive position?

Background Screening Required?

Yes

Pre-Employment Conditions:

Sensitivity Disclaimer:

Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

Advertised: 17 Feb 2021 Eastern Standard Time
Applications close: 03 Mar 2021 Eastern Standard Time