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Teaching Support Specialist - School of Hotel Administration
Cornell University in Ithaca, New York
Date Posted 07/16/2021
Faculty-Business-Hotel & Restaurant Management
Employment Type Fulltime
Application Deadline Open until filled

Our College:
Leading at the intersection of people, business, and technology, the Cornell SC Johnson College of Business is one of the most comprehensive business schools in the nation and includes many areas of expertise not found in any other leading institution. The college is comprised of the university’s three accredited business schools, each of which is recognized as among the best in higher education: the Charles H. Dyson School of Applied Economics and Management, the Samuel Curtis Johnson Graduate School of Management, and the School of Hotel Administration. Our academic research; industry and community engagement; and undergraduate, graduate, and professional degree programs all reflect the future of business: flexible, collaborative, and cross-disciplinary. The college community includes 244 research faculty, 44,000 alumni, and nearly 3,300 undergraduate, professional, and graduate students. The SC Johnson College of Business has an unparalleled resource base from which to draw—within the college, Cornell Tech in New York City, and Cornell University broadly.

Our Team:
The School of Hotel Administration at Cornell University is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality—marketing, finance, real estate, operations, and more, all applied to the world’s largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day.

The School of Hotel Administration’s Instructional Support Department provides a range of instructional support for the school’s food and beverage management area course offerings.


Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.


This Position:

The Teaching Support Specialist (TSS) is responsible for both restaurant and lab course operations. As such, the TSS interacts daily with individual students in both large and small groups to teach the practical hands-on aspects of food and beverage operations. The TSS will guide students through the process of synthesizing skills, concepts, and theories learned in the classroom that are utilized daily to operate a full-service restaurant or to successfully complete a culinary or beverage management lab section. This includes all elements of professional food handling and preparation as well as beverage service considerations for both the front and back of house. The TSS is expected to work with faculty in presenting and teaching goals and objectives of course curriculum. Knowledge of course material, good communication and platform skills are essential to be an effective teacher. The TSS is responsible for supervising all students while managing lab sections and/or operating a restaurant as part of an instructional team.

Meeting administrative goals pertaining to course expenses and logistics are required.


Required Qualifications:

  • A two-year culinary degree and a four-year hospitality degree with five years of food service experience, which includes a minimum of three years of supervisory food service experience.
  • A high level of culinary knowledge and technical skill is strongly desired.
  • Current awareness of culinary and restaurant trends is necessary.
  • Knowledge of current food service sanitation requirements and food safety standard operating procedures is required.
  • Knowledge of food and beverage management systems and controls is expected.
  • Excellent communication and interpersonal skills.
  • Flexibility and adaptability with scheduling of hours including nights and weekends in support of course and operational responsibilities is required.


Preferred Qualifications:

  • Proficient with Microsoft Office and electronic purchasing systems for multiple products and services.
  • Food safety and TIPS certification preferred.


Additional Information:

This position is full-time and is eligible for benefits. The Teaching Support Specialist position works 10 months (August-May) with pay being annualized and paid out over 24 semi-monthly installments. Benefits also remain intact over the course of the year. Cornell has also been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives. For more benefit information, follow the link: Cornell Benefits .


If interested in applying, we highly encourage you to include a cover letter, along with your resume, in your application so we can better understand your interest in the position. No visa sponsorship is available for this position.


University Job Title:

Teaching Supp Spec II



Pay Rate Type:




Contact Name:

Leanna Caloras

Number of Openings:



Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.


Online Submission Guidelines :

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.


Employment Assistance:

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Department of Inclusion and Workforce Diversity at voice (607) 255-3976, fax (607) 255-7481, or email at owdi@cornell.edu .


For general questions about the position or the application process, please contact the Recruiter listed in the job posting.


Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.


Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

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