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Business Systems Analyst Inter
University of Michigan in Ann Arbor, Michigan
 
 
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Date Posted 06/22/2022
Category
Admin-Business And Financial Management
Employment Type Full-Time
Application Deadline Open until filled
 
 
 
 
 

Summary

The primary role/function of this position will be to provide system administration and technical support as the subject matter expert for facilities applications and their complex IT infrastructure. Including:

  • Conduct business and system process analysis, developing creative solutions to complex problems.
  • Liaison between Facilities and IT/vendors in support of implementations.
  • Oversight and maintenance of system documentation templates and requirements.
  • Focus on safety, reliability, and process improvement on all manners of work and interactions.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

  • System administration and technical support as subject matter expert.
  • Recommend infrastructure architecture for applications based on vendor requirements, IT offerings, and business requirements.
  • Analyze various options to balance requirements, risks, and cost.
  • Plan, lead, and execute application upgrades and implementations.
  • Monitor and troubleshoot application performance and availability issues engaging IT teams as needed.
  • Vulnerability remediation.
  • Participate in one week on-call rotation and assist team members with technical efforts.
  • Raise or track issues, lead resolutions, identify root cause or lessons learned, document, and propose improvements.
  • Lead or participate in multiple projects.
  • Develop web applications, web services, and interfaces applications to solve complex business problems.
  • Automate repetitive tasks, create reports and dashboards, and continuously improve our processes.
  • Create, maintain, and review system documentation.
  • Cross-train with other team members, learning new skills and providing back up and workload support when needed.
  • Stay current with emerging technology and industry trends.
  • Anticipate business needs and propose new solutions.

Required Qualifications*

  • Four-year degree in Computer Science or related field
  • Considerable and progressive experience in systems and business analysis; data mining and computer programming.
  • Three years of experience working with complex enterprise IT systems and networks.
  • Two years of experience with network support, troubleshooting, and network security.
  • Two years of experience with Windows and Linux server and Windows desktop support and troubleshooting.
  • Proficient in identifying and documenting legacy application infrastructure.
  • Experience with SQL and Oracle database queries and reporting.
  • Programming experience with C#, .Net Core, JavaScript, SharePoint Framework (SPFx), and PowerShell.
  • Application experience with SharePoint, MS Power Automate, MS Power Apps, MS SSRS, MS PowerBI, Tableau, and BIRT reporting.

Desired Qualifications*

Experience with building management systems, Maximo, HVAC, and power monitoring systems preferred.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

The employee will be able to perform the assigned duties and responsibilities with or without reasonable accommodations: ability to work in a sedentary position for long periods of time, ability to communicate/ exchange information, fine motor coordination/dexterity necessary for keyboarding or typing, and may require reaching, bending, twisting, stooping, moving about, lifting of up to 10 pounds, etc., with or without the use of assistive/adaptive devices.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely.   More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.

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